2018 Portable Electric Bike/Light Weight Electric Bicycle/250W Mini Folding E Bike/ 14 inch E Bicycle

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Our Services

1.   Your inquiry related to our products will be replied within 12 hours.   

2.   Experienced staffs to reply all of your inquires with fluent English. 

3.   No matter big or small order, we will provide you with all the best quality and best service.

4.   If any problems for our products, which can’t be used normally, they will be sent free in the next order.

5.   OEM service is available

After sale service

1.1 year warranty 

2. We will replace the broken parts with new parts in the next order

3. Choose the cheapest and safest shipping company 

4. Track each order until you get goods

5. Welcome any feedbacks and advice for our products.

Company Information

Suzhou Hi-liang New Energy Technology Co., Ltd is a high-tech enterprise that integrates research, design, manufacturing, sales and after service. We are committed to providing smart transportation solutions for global electric vehicles. Our products lines cover electric scooters & motorcycles and all kinds of electric bicycles. And Hi-liang is our registered trademark in China.

Hi-liang 's design idea is from the simple modern urban style, with five features that contains safety, smart, modern, sport and convenience. As the environmental pollution and traffic jam becoming increasingly serious issues today, we believe that the green and convenient travel will be our common ideal pursuit.

FAQ

1.       Can I order sample?

Answer: Yes, we accept sample for trial order.

2.       How long for delivery time?

Answer: For sample order, normally delivery time is 50days. If we have stock for models that you need, delivery time will be quicker. For formal order, it’s 50days after receipt of advance payment.

3.       Which colors will be available?

Answer: Normally, we will introduce the most popular colors to customers. In the meanwhile, we are able to make colors as per requirements of customers.

4.       Can I use my logo(sticker) on the electric bike?

Answer: Yes, we can make customer’s logo(sticker) on the electric bike for more than 100pcs..

5.       How to delivery to foreign buyer?

Answer: For sample order, the customer can select by sea or by air.  For formal order, by sea is the best choice.

6.       What’s the payment terms?

Answer: Normally we use TT, L/C. It depends.

7.       Need I assemble parts of the electric bike when we get them?

Answer: Yes, we will take out few parts, like pedals, saddles, seat posts ,mirrors(if have), front wheel(if needed), front fender, and rear trunk(if have) before package. Our workers will put these parts in electric bike cartons. It’s easy to make it.

8.       Can I mix different models in one full container order?

Answer: Yes, we accept different models in one full container.

9.       Need I buy spare parts for first order?

Answer: Yes, you need to buy some spare parts for future service. The quantity depends on your electric bike order. We can give you advice when you need.

Quality control:

1. Our products are targeted for the overseas demanding market,and we have a strong sense of responsibility for the quality,we consider quality as our life.

2. We carry on periodic training to our staffs, in order to enhance their consciousness of quality.

3. All the components should be checked carefully before assembling, thus,we can make sure that the broken or deficient components will not be fixed to the bikes. 

4. Each E-bike will be strictly inspected before packing and shipping out.,to insure that they could be satisfied with you.

5. We always try to improve the quality of our products, meanwhile we pay much attention to our customer service, we will provide a certain amount of free spare parts to you when you place a quantity order, Quality problems will be solved at the first time when you come across it.